Legal
Privacy Policy
Effective date: January 1, 2025
1. Information We Collect
Account information: When you register, we collect your email address and authentication credentials via Clerk, our identity provider. We do not store passwords directly.
Payment information: Payments are processed by Stripe. We store only the Stripe customer ID and subscription status — we never store raw card numbers or payment details.
Usage data: We collect information about how you interact with the platform, including pages visited, features used, and session duration. This is used to improve the Service.
Technical data: IP address, browser type, device type, and operating system may be collected automatically through standard web server logs.
2. How We Use Your Information
To provide and operate the Service, including authenticating your identity and managing your subscription.
To send transactional emails (account confirmations, subscription receipts, password resets). We do not send marketing emails without your explicit consent.
To monitor, analyze, and improve the performance and security of the platform.
To comply with legal obligations.
3. Data Sharing
We do not sell your personal data to third parties.
We share data only with service providers necessary to operate the platform: Clerk (authentication), Stripe (payments), and our hosting provider. Each is bound by their own privacy policies and data processing agreements.
We may disclose information if required by law, court order, or to protect the rights, property, or safety of CryptoQuant Market, our users, or others.
4. Cookies and Tracking
We use session cookies for authentication and preference storage. These are necessary for the platform to function and cannot be disabled while using the Service.
We may use analytics tools to understand aggregate usage patterns. Individual users are not identified in analytics reports.
5. Data Retention
We retain account information for as long as your account is active. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it by law.
Anonymized usage and analytics data may be retained indefinitely.
6. Your Rights
Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; and request a portable copy of your data.
To exercise any of these rights, contact us at support@cryptoquantmarket.com.
7. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. All data transmission is encrypted via TLS.
No method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Children
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us.
9. Changes to This Policy
We may update this Privacy Policy periodically. We'll notify you of material changes via email or a prominent notice on the platform. Continued use after changes constitutes acceptance of the revised Policy.
10. Contact
For privacy-related questions or requests, email us at support@cryptoquantmarket.com.